Privacy Policy

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Privacy Policy

Privacy Policy

Personal information protection policy


• 1.1 Prana Solution (hereinafter referred to as the "Company") cherishes the personal information of customers, visitors, and other users of related websites accessible from our website and complies with the laws and regulations related to personal information, such as the Act on Promotion of Information and Communication Network Utilization and Information Protection, etc. and the Personal Information Protection Act. This Policy contains matters concerning the processing of personal information taken by the Company to protect the personal information of customers, and do not use the website if you do not agree to the terms and conditions of this Privacy Policy.



2. Items for collecting personal information


• 2.1 Through online forms such as consultation inquiries, data collection (download) and other forms, the Company shall collect all other information necessary to provide its services, including the Customer's name, telephone number/mobile number, e-  

   mail company information, and other Web sites. 

• 2.2 If you visit our website or otherwise use our website, collect and process non-identifiable personal information (e.g., IP address, cookie and web analysis) for internal statistics purposes, ensure permanent system security and stability, and optimize service delivery through our website.



3. Purpose of using personal information


• 3.1 We may use personal identification information to identify you, process your requests through our website, provide additional information about the company, products and services, and respond to your queries. We may share personal information with service providers, agents, or inde   pendent contractors (including, but not limited to, processing and fulfillment of requests, providing product or solution information, providing customer service, website maintenance, data analysis, and communication with customers). We strive to ensure that non-                   

   consignment third parties do not use your personal identification information for purposes other than consignment work. Do not register or submit personal information unless you wish to access it by third parties. 

• 3.2 The Company may use and share non-identifiable personal information to enhance services and collect information provided on the Website to the extent permitted by relevant laws, including combining non-identifiable personal information with personal identification.

• 3.3 The Company may disclose personal identification and non-identification personal information only in the following cases.

• in accordance with the law, by subpoena or court order

• In order to comply with the legal procedures required by the company or its parent company, subsidiary company, and affiliates

• To protect the property or other rights of a user or other user of this website

• To protect the safety of users of this website in an emergency situation



4. Processing and retention period of personal information


• 4.1 The Company shall keep personal information within the period of retention agreed upon and notified to the users when collecting personal information or in accordance with the law.

• 4.1.1 Provision of goods or services: Until the completion of the supply of goods and services and the settlement of charges and settlement; Provided, That in the following cases, until the end of the relevant period

• Record of payment and supply of goods, etc.: Five years (Act on Consumer Protection in Electronic Commerce, etc.)

• Record of handling consumer complaints or disputes: 3 years (Act on Consumer Protection in Electronic Commerce, etc.)

• 4.2 Matters concerning the destruction of personal information

• The information entered for the use of the destruction procedure service will be destroyed after being stored for a certain period of time (4. Processing and Retention Period of Personal Information) according to internal policies and other reasons for information protection under relevant laws and             regulations after the purpose is achieved 



5. Transmission of information between countries


• 5.1 Your personal identification and non-identification personal information may be stored and processed in accordance with applicable local laws in any country in which we have facilities or contracts with service providers. The same data protection laws may not apply to those countries where you 

    provided the initial information. By using this website, you agree to transfer your personal identification and non-identification personal information to a country other than your residence.



6. Information protection and data security

• 6.1 We maintain reasonable safeguards and preventive measures to protect your personal identification information about misuse, loss, unauthorized access, theft, leakage, tampering or damage. To protect the personal identification information provided to us, transferred to, or owned by us, we  

     comply with industry standards. While we are committed to protecting your personal information, we ask that you take steps to safeguard your personal information to address security vulnerabilities that may arise in the process of sending your personal information to us.



7. Matters concerning the change of personal information processing policy

• 7.1 The Company may change its Privacy Policy if necessary, and all changes to the Privacy Policy will take effect when posted on this website. This Privacy Policy may be subject to changes in accordance with relevant laws and regulations or the Company's policies, so please check the Company's     

     website frequently.



8. Matters concerning the person responsible for personal information protection

• 8.1 The Company designates a person in charge of personal information protection as follows in order to handle complaints and remedy damages by data subjects related to personal information processing. A. Name of Personal Information Protection Officer: Yoo Jeong-woo Position: Representative  

     Contact: 044-867-2565  This will be connected to the department in charge of personal information protection.

• 8.2 The data subject may contact the Personal Information Protection Officer and the department in charge of any personal information protection inquiries, complaints, damage relief, etc. arising from the use of the Company's services (or businesses).


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